Empowering the excluded Contact Us Voice of 10,00,000 plus Banking Correspondents (BCs), Customer Service Points (CSPs) & Corporate BC's in India
Catalyzing Financial Services Contact Us Voice of 10,00,000 plus Banking Correspondents (BCs), Customer Service Points (CSPs) & Corporate BC's in India
Facilitating Financial Services with Technology and Human Touch

Contact Us Voice of 10,00,000 plus Banking Correspondents (BCs), Customer Service Points (CSPs) & Corporate BC's in India
The Real Voice of Business Correspondents Contact Us Voice of 10,00,000 plus Banking Correspondents (BCs), Customer Service Points (CSPs) & Corporate BC's in India
Strengthening BCs; Empowering Customers Contact Us Voice of 10,00,000 plus Banking Correspondents (BCs), Customer Service Points (CSPs) & Corporate BC's in India

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About Us

Business Correspondent Federation of India (BCFI)

Business Correspondent Federation of India (BCFI) is the national federation of Corporate Business Correspondents (CBCs) and Customer Service Points  (CSPs) in India.

It is a not-for-profit organization that aims to promote responsible finance by systematizing and harmonizing the delivery of financial services to the poor through the critical last mile i.e. the CSPs.

The federation interalia also does policy advocacy, promotes financial literacy and customer awareness. BCFI undertakes studies, workshops/conclaves and supports collaborative development activities related to financial inclusion in general and the BC sector in particular.

Connect US

We Connect the last mile.

Board Members

Mahesh Jain

Chairman BCFI and Co-Founder & Chairman (Integra Micro Systems Private Limited)

Mahesh Jain

Chairman BCFI and Co-Founder & Chairman (Integra Micro Systems Private Limited)

Mahesh Jain is an industry veteran with 40 years of experience in the IT sector. He is the Co-founder and Chairman of Integra Micro Systems. He is an alumnus of IIT Kanpur (B.Tech.’75) and of IISc Bangalore (ME ’77) and has been associated with Education (FAER, NAAC), Carbon Emission Reduction (Fair Climate Network), Green Energy, Drivers Foundation for many years and has co-founded a few organizations in this social enterprise space.

He is also the current chairman at BCFI.

Sunil Kulkarni

Sunil is currently the CEO (Designate) - SRO* and Head, Business Correspondents Federation of India (BCFI). He is also Fintech Advisory toa Small Finance Bank, select initial & growth stage start-ups, a mid-sized NBFC of a large industrial house, aFinancial Services Equity Fund in UAE and a global consumer technology company. Sunil has over 34 years of cross-industry experience in technology-led businesses. In his last executive assignment (Dec 2019), he was the Joint Managing Director for Oxigen Services, a company he helped build over 15 years and had investments from Citibank Venture Capital, Microsoft Corporation and Blue Label Telecom South Africa.He took charge of Oxigen Services (then known as India Prepaid Services Pvt Ltd) as CEO in 2004. He and the Chairman, jointly decided to launch in India’s first e-Distribution Network for mobile recharge coupons and its dispensation over Point of Sale (PoS) terminals, PC and SMS. Sunil is also referred to as the techno-savvy brain behind developing a successful business model, using Technology, for varied services & products, including Oxigen’s Mobile Wallet, an innovative payment mechanism and prepaid wallet, accessible online/on-mobile way back in 2008 when there were no smart phones. He successfully led the company's business and was also the architect for the technology solution development. He alongside the Oxigen core team converted Oxigen from a Recharges/BillPay retail aggregation company, to an integrated Branchless Banking & Payment Solutions company. Hewas also responsible for taking the company to its next greenfield opportunity in Domestic & International Remittances, Merchant Payments, Aadhaar enabled payments and Loyalty, propelling Oxigen into its next growth phase.Before taking the role of CEO-BCFI, he wasthe founding member & Director on board of the BC Federation of India and also co-chaired Prepaid Payments Instruments (PPI) committee in Payments Council of India (PCI)and through his interactions with government and regulator during and post demonetisation, he contributed to creating an enabling environment for the Digital Payments/Wallet industry. Prior to joining Oxigen, Sunil served as General Manager-Marketing & Business Development in Motorola India’s Wireless Infrastructure business for 9 years, starting in 1995. He looked after Business Development, Business Strategy and Product Management functions for GSM & CDMA wireless technologies. He started his professional journey in 1986 with Siemens Ltd., where he last served as the Head of Semi-Conductor Division. Sunil is anEngineering Graduatein Electronics & Communication with Gold medal in 1986 from Jodhpur and has done Management Education Program (1992-93) from Indian Institute of Management (IIM-A), Ahmedabad, India.

Anand Kumar Bajaj

Co Chair- BCFI and MD & CEO (Nearby Technologies Private Limited)

Anand Kumar Bajaj

Co Chair- BCFI and MD & CEO (Nearby Technologies Private Limited)
An IIM-A alumnus and a Chartered Accountant, Anand Kumar Bajaj is the Founder, MD & CEO of Nearby Technologies Pvt. Ltd. With over 18 years of experience in Digital Payments and Mobility, Anand holds 5 patents in banking technology and worked earlier at YES Bank, ICICI Bank, and Ernst & Young. Previously he was the President and Chief Innovation Officer at YES Bank, where he steered several high-impact programs in digital payments. Anand has actively participated in the Steering Committee of NPCI shaping the IMPS and UPI industry and has been a member of RBI’s ad-hoc committee on Mobile Payments and NUUP. At the Fintech startup, Nearby Technologies, Anand and his team are committed to enabling the reach of digital payments and financial services at the first mile by empowering retailers.

Sasidhar Thumuluri

Chairman (Emeritus) -BCFI & Managing Director (Sub-K Impact Solutions Ltd.

Sasidhar Thumuluri

Chairman (Emeritus) -BCFI & Managing Director (Sub-K Impact Solutions Ltd.
Sasi has two decades of experience in financial inclusion and capital markets in 20+ countries. He started his career at BASIX Social Enterprise Group where he was instrumental in designing and executing various innovative programs in microfinance and rural livelihoods. He currently runs day-to-day business at Sub-K as the Managing Director. Prior to Sub-K, Sasi has worked for IFC, Habitat for Humanity, Microvest Capital Management and BASIX group. Sasi holds Masters Degree of Public Affairs from Princeton University and MBA from Indian Institute of Forest Management. He has also completed the Accelerated Development Program from University of Chicago’s Booth School of Business. He regularly speaks at various national and international events and serves on the board of Business Correspondents Federation of India of which he is currently the Chairperson.

Vijay Pratap Singh Aditya

Co-Founder & CEO (Ekgaon Technologies Private Limited)

Vijay Pratap Singh Aditya

Co-Founder & CEO (Ekgaon Technologies Private Limited)
Vijay is a first generation entrepreneur innovating integrated platforms for enabling access to services and markets for millions of rural customers and businesses. Vijay’s work focuses on developing technology platforms for enabling access to markets, agriculture value chain, financial services and enterprise services for rural businesses, producers and artisans. Vijay is passionate about networking rural communities and forging partnership, to seek transfer of equity in favour of primary producers and artisans in the value chain. Vijay, has been included amongst 50 Social Entrepreneurs in India by the India’s premier business magazine, “The Business Outlook” in its September, 2009 special Independence Day issue. The magazine identified these entrepreneurs as “New Wealth Creators - 50 Social Entrepreneurs.... and how they are making India better”. Vijay was awarded the “Civil Society Citizen Karmaveer Puraskaar - Social Entrepreneur, 2012 – 13”. Vijay is part of global community of social entrepreneurs as Ashoka – Lemelson Fellow since 2008 for life and Ashoka Globalizer Fellow 2010 & 2012. Vijay serves as a mentor for Tata Social Enterprise Challenge (TSEC), organised by IIMC. He mentors the management team of Bodhi Health Education Pvt. Ltd. a health service enterprise with focus to provide knowledge and awareness among health professionals and community health workers. He serves in the Area Advisory Board-Marketing Steam of the Amity University. He mentors entrepreneurs as part of Ennovent Pool, a sustainability enterprise accelerator. Vijay serves on the board of IndLinux Society, promoting Indic-language computing and mPedegree, promoting safe medicines. Vijay is also founding member and the Chairman of Technical Affairs Committee of the Business Correspondent Federation of India (BCFI), promoting financial inclusion in India.

Rahul Kasinadhuni

Director & CFO ( Saggraha Management Services Private Limited )

Rahul Kasinadhuni

Director & CFO ( Saggraha Management Services Private Limited )
He holds a B. Tech in Electronics Engineering and a management degree from Institute of Rural Management (IRMA). Rahul carries over 14 years of experience in Banking, IT, Consulting, Microfinance and Financial services. During his career, he was the CFO at SCCI Microfinance, Head of Treasury at India Finserve Advisors and Group General Manager at Radhakirshna Toyota. He started his career at ICICI bank and has raised about INR 800 Cr in his fund raising career. His core competency is in Corporate Finance, Business Strategy, Fund raising, Treasury, FP&A, Business Analytics, MIS Systems, Investor & Funder relationship and Regulatory matters.

Chirutha Dalal

Co-Founder & COO ( Mindsarray Network Private Limited )

Chirutha Dalal

Co-Founder & COO ( Mindsarray Network Private Limited )
ChiruthaDalal, Co-founder and COO of Pay1, has over a 15+ years of experience. Coming from a UI / UX background and having management acumen, her expertise lies in working with cross-functional and single-discipline teams in a deadline-driven and project-oriented environment Product development, strategizing, conceptualization and executing ideas for the Pay1, is at the core of her responsibilities. She ensures that there is a smooth flow of operations and services along the company. Her passion to create inclusion for all and enhance the financial landscape of our country even for the last mile, has contributed to the organization on bringing the financial services (Loans, Insurance, Digital Gold etc), banking services (DMT, AePS, Micro Atm, etc) and cash-to-digital conversions services (bills, recharge, delivery) for the last mile. Not being from the industry has helped her in doing and thinking about problems differently. For her learning is unending. Upgrading constantly through knowledge and experiences, developing efficient internal processes within the organization is what she strives to achieve. Apart from extensive experience with regards to company operations, she has crafted user centered design solutions for products such as Flora2000, Yo4yA and Remindo as a senior product manager. The contribution to think and execute things distinctively in Fintech Industry made her one of the top 6 Women Leader in India 2020 (IFTA 2020), Top 100 Women in Finance 2020 (AIWMI), Top 25 Women Leaders in Financial Technology of Asia for 2020 (The Financial Technology Report) along with many other accolades in past few years.

Amit Jain

Exec VP & Head- Fino Payments Bank

Amit Jain

Exec VP & Head- Fino Payments Bank

Praveen Dhabhai

COO & Director-Payworld Digital Services Ltd

Praveen Dhabhai

COO & Director-Payworld Digital Services Ltd

Our Members and Association

Members Testimonial

We are extremely happy that BCFI has taken great initiatives to create a larger community of
business correspondence entities. It has brought together different members in a common
platform where they can know each other, help and support. Members can easily associate
with each other and share their views.

Mr. Ankur Singhal
Ambition Services Pvt. Ltd. - MD & CEO

” It has been our pleasure to be a part of the Business Correspondent Federation of India (BCFI). BCFI has emerged as a unified voice for the Financial Inclusion and BC sector in the country. BCFI has been very prompt and proactive in industry representation to the relevant stakeholders as well as policy advocacy along with the Regulators, Banks and the Government. The Federation has worked extensively on Financial Inclusion Awareness, knowledge sharing with its stakeholders as well as contributed immensely towards setting up quality networks and standardized processes in the Financial Inclusion and BC sector.”

Mr. Dinesh Nandwana,
Vakrangee Limited - MD & Group CEO

BCFI can be counted among the most responsive to members’ needs. Covid pandemic has created so much stress for all of us. BCFI was swift to reach out to the concerned authorities to address the pain points and play a constructive role in national interest.

Mr. Sasidhar Thumuluri
Managing Director (Sub-K Impact Solutions Ltd.)

Financial Inclusions remains an unfinished challenge for our nation, which could not get essential financial services to majority of its population in five decades. Enabling financial services to rural India has been a vision and mission of Ekgaon Group for last two decades, we identified biggest bottleneck as policy and enabler as technology and had been working on these for last 20 years. BCFI of which Ekgaon is a founding member, has been instrumental in becoming the voice of the sector with various sector stakeholders and the government of India. BCFI has voiced sectors concerns and understanding to get favourable direction and help create policy space for deepening financial inclusion. Ekgaon Group has now entered with a 100% digital financial product for farmers in rural market, a first in India, bringing a paradigm shift for the sector to benefit farmers.

Mr. Vijay Pratap Singh Aditya
CEO, Ekgaon Group

BCFI is a great platform to collaborate with industry leaders in the space of financial inclusion. It encourages thought leadership to help implement policy objectives of the government and work in tandem with partner banks. The platform through various committees and working groups helps identify opportunities where one can add value both from policy augmentation perspective and mutual learning based execution. At PayNearby, we look forward to collaborating with partners and members of BCFI.

Mr. Anand Kumar Bajaj
MD & CEO (Nearby Technologies Private Limited)

It is with the efforts of BCFI that the BC agents are recognised as frontline workers and therefore prioritised in vaccination. In case of any casualty, their family is also provided with financial support. It is great to see that BCFI has been instrumental in securing rights of BC agents during the pandemic. Another fantastic initiative of BCFI has been the creation of a self-regulatory body to ensure that right practices are followed among its members. We are proud to be associated with BCFI and look forward to continued cooperation.

Mr. Abhishek Sinha
Co-Founder & CEO (Eko India Financial Services Private Limited)

Traning and Certification

Introduction to agent
Risk management for
Regulatory compliance for agents
Introduction to training

Resource Center

India Needs More Women Business Correspondent agents…

The 2018 budget of the Government of India has taken a number of initiatives to empower women...

Business Correspondent Roles and Responsibilities….

The Reserve Bank of India (RBI) has envisioned the financial inclusion plan which aims to provide easy...

We Are Looking Up To Business Correspondents In The…

The welfare and economic growth of a nation is highly dependent upon the accessibility of its citizenry...

Financial inclusion and BC Model in India – Progress…

Financial inclusion (FI) in India was introduced in the year 2005 by RBI, highlighting its importance and...

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